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22nd February 2024


Following a painful failed coil removal attempt I was extremely nervous visiting Brook to try the removal again. Dr Usra Ahmed managed to remove the coil she was so gentle, kind and caring and saved me a trip to the hospital! What a lovely lady! I would like to pass on my sincere thanks to the nurse Joanne who was kind and reassuring. Thank you both I appreciate your help today.

Suggested improvements
No even the receptionist was super helpful

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness