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Brook Blackburn 2023-07-21 Person 5 5 0

Always felt listened to and involved in my care and decision making. Rebecca was absolutely lovely! A smiley happy friendly face!

It would be very helpful and beneficial to the service to have a scanner. I went to have my coil removed and the threads had retracted up inside high up so I had to be referred for an USS at the hospital and then referred back to family planning. This delayed the coil removal and prolonged my issues with the coil however if the service had a scanner, the issue could have been resolved there and then.