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Bicester Community Hospital 2018-09-01 Person 4 5 0

Was referred to BCH GP out of hours on 01/09/18 after phoning 111 concerned about my lip following dental surgery the day before. Dr Euwat was excellent, made me feel welcome and comfortable, listened to my concerns and referred me straight away to the appropriate team - which I’m seeing at the JR tomorrow as urgent referral was needed. Just wanted to say thankyou to Lisa (111 calltaker) and the Nurse Practitioner (111) for sympathising with me and ensured I was seen by the right person and got an appointment within the hour at BCH and to Dr Euwat for treating me with dignity and respect.