Reviews
Reviews
I am listeend to and suported.
I requested extra due to my poor mental health, and my needs were heard. Assessed and 2 extra sessions given I feel safe and respected.
I know that post sessions my mood will become more positive and I will be able to function better.
I have had a fantastic experience with Rnus. The staff have been fantastic! The treatment has changed my life and I will never be able to thank the team enough.
The staff are always caring and concerned. They make you feel you are in safe hands.
This is always under review, we understand the problems with where the building is placed logistically. We have raised our patients concerns as it does come up on IWGC regularly. We can help provide you with assistance, we can use an alternative entrance if you can be dropped off. We have also arranged to have the bollards removed so you can drive up to the unit if we have prior knowledge. We do hope a more permanent solution can be found in the near future.
Thank you for your kind words. Parking can be difficult at Berrywood, but if you speak to staff in advance, I am sure they will be able to make special arrangements. Best wishes, Hugh Jones, Patient Experience Manager
It's so unfortunate that there's that are suppose to perfect the interest of some patients, { }!
Thank you for your comment. If you would like to contact the ward directly and speak with the Ward Matron about your concerns that you have mentioned.
I am so sorry you feel like this, as we should provide care that suits each individual. I have passed your comment to the ward matron to discuss with staff. Best wishes, Hugh Jones, Patient Experience manager
Because it is very good.
Helped me to get my head back to a the why it should be so not hearing voices telling me to do stuff to myself.