Reviews
Reviews
Because the RIMS is very good and has mostly reduced my anxiety and the staff are all excellent and caring and a credit to the NHS.
Thank you for your review, we really appreciate your time. We will take on board your comments about the questionnaires we are always looking to improving our service. It is challenging to find approved questionnaires that meet service and clinical requirements.
No school.
I have passed your review to the ward matron. Staff are required to support you and always be respectful. If this happens again, please raise it with the matron. Best wishes, Hugh Jones, patient experience manager.
Exceptional caring staff.
Thank you for your feedback, we really do appreciate your time. I will also make sure it is feedback to the staff.
Some members of staff were understandably busy at times but they would constantly tell you ten minutes and it would end us being hours (multiple times).
I am sorry about your experience. I have sent your comment to the ward manager for action. This should not happen. If it continues, please speak to the ward matron. Best wishes, Hugh Jones, Patient Experience Manager.
Paul said he would recommend the staff and the treatment felt safe good information felt respected, Paul likes that we try to do the same appointment times as it good to have a routine.
Thank you for your time and feedback. I am please to hear that Paul felt safe and comfortable. I will feedback to the team. We use feedback for our continued service development.
Excellent caring staff who come across that they really love their job.
Thank you for your feedback. It is our normal practice to have more than one clinician in the room. Let us know if this makes you feel uncomfortable.
I put good as I think there as room for improvement.
I feel very lucky to be able to access this service- The treatment really helps me and the staff make it so much easier. Thank you.
Thank you for your feedback we really appreciate it. I am also very pleased to hear that the treatment really helps, this reinforces why we do what we do to make a different to the people that need it.