Share review of Berrywood Hospital
Berrywood Hospital
2022-07-22
Person
2
5
0
22nd July 2022
I gave ensure because I am not happy with service.
Suggested improvements
More staff for the patient to be safe!!!
Smoking anytime for patient 6:00- 00:00 (No rules for smoking time)->will be better for everyone.
3rd August 2022
Response from Berrywood Hospital
Thank you for your comments. We are reviewing our smoking policy. I have passed your comment about not feeling safe to the matron so they can take action. If this happens again, please speak to the matron straight away so they can deal with it. Best wishes, Hugh Jones, Patient Experience Manager
17th October 2022
Response from Berrywood Hospital
Thank you for your review, I am sorry that you felt there were not enough staff on the ward. The staffing levels are reviewed each day to ensure that all wards have enough staff. The ward does have to allocate certain times for patient smoking, otherwise some patients would not attend therapy groups and would spend all day smoking in the garden area.