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Written by a patient
25th June 2021


Treated with respect from staff./nStaff was eager to attend my need felt safe throughout my stay.

Suggested improvements
Fulfill cultural needs church, food.

6th October 2021
Response from Berrywood Hospital

Thank you for taking the time to complete this feedback, we are pleased that you felt staff treated you with respect. We are sorry that you felt your cultural needs were not appropriately met. Staff and encouraged to have these conversations with individuals when they are admitted on the ward to see how we can meet their needs. We also have a chaplaincy service within the hospital which has a multi-faith approach and can often support us to find specific help for specific religious and cultural needs.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience