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30th September 2022


Most members of staff were really good. Some student staff members were [name removed], [name removed] and all the OTs.

Suggested improvements
I didn't feel safe on the ICU or around certain patients on care ward and I wasn't protected from being physically attacked.

11th October 2022
Response from Berrywood Hospital

I am really sorry to hear this as safety is a top priority. I have passed your comment to the senior matron. Best wishes, Hugh Jones, Patient Experience Manager

24th January 2023
Response from Berrywood Hospital

I am sorry to hear you had a bad experience on the ICU, please liaise with the nursing team if you feel unsafe and we can assess this and support you.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience