Share review of Berrywood Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

24th September 2021


I was treated with compassion and care and involved in my treatment strenglth, due to me feeling physically ill. I felt very safe and that was entirely due to Jo, Alison monitoring me very carefully.

Suggested improvements
This is nothing to do with the department itslef, but as a disabled person I find the unwillingness of the site management to remove the wookden bollards to facilitate me being dropped off near the centre of neuromodulation uncaring, discriminatory. Priortising the appearence of the gardens over the dignity of the disabled person. The carers in the department offered to collect me in a wheelchair, however I and trying to maintain my dignity and self esteem and I do not want to be reduced to a wheelchair at this stage of my illness it is digrateful

11th October 2021
Response from Berrywood Hospital

I am sorry you had this experience. I have passed your comment to the manager for action. Best wishes, Hugh Jones, Patient Experience manager

29th April 2022
Response from Berrywood Hospital

I am really sorry about this and you make a very valid point. I am sorry for the problems we caused you. I have passed your comments to our estate management team.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience