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Written by a patient
26th December 2015


It is good that the staff care so much. They always try their best to help in anyway possible. Things to improve; The ways in which staff restrain you. I had one member of staff who pulled my fingers back, put his foot in front of me sending me and staff flying on the floor. When I begged to stop being so forceful because my hand was hurting he refused. I now have a sprained wrist. I understand why I was restrained but really don't think that much force was needed. I love film night but staff sometimes forget.

Recommend
Rating not given.
Dignity/Respect
Involvement
Information
Staff