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6th August 2022


No issues. Staff friendly and approachable. Good food plenty of tea!

Suggested improvements
Frustrate about some of the items I could not have most importantly my phone charger nuisance having to keep getting it changed in the office.

22nd August 2022
Response from Berrywood Hospital

Thank you for your kind words. Staff keep the phone chargers in the office to make sure that they are safe. They are quite happy to charge your phone for you. Best wishes Hugh Jones, patient experience manager

15th November 2022
Response from Berrywood Hospital

We apologise you felt frustrated about not being able to have certain items, however this is individually risk assessed as part of the admission process with all patients in order to maintain patient safety. This is reviewed during all patient’s stay on the ward.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience