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23rd January 2015


I cant really comment. Unfortunately what the night staff write and what the day staff do are rather know in advance what is happening the next day it is called team work organisation. This ward is chaos due to Christmas and short staff.

14th May 2015
Response from Berrywood Hospital

Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.

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