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Berrywood Hospital
2015-01-23
Person
2
5
0
23rd January 2015
hating is in serious need of servicing by an engineer.
The place is freezing.
The dining room door does not close and makes the room not fit for purpose.
Room 4 - Bathroom floor needs resurfacing - Inadequate stope resulting in puddles forming away from the shower area.
Nursing staff on Bay ward cope in difficult circumstances a small amount of funding would result in a better environment for all.
14th May 2015
Response from Berrywood Hospital
Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.