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9th October 2021


Kind, little bit ignorant./nNot all staff.


19th October 2021
Response from Berrywood Hospital

Thank you for letting us know. You should have confidence in all staff. If that is not the case, please inform the manager or contact our confidential patient advice and liaison service on 0800 917 8504. Best wishes, Hugh Jones, Patient experience Manager.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience