Bedford Hospital

I have had dealings (some very recent) over the last nine years with Orthopaedics, Cardiology , Urology, Endoscopy, Rheumatology, Moorfield Eye Hospital and various diagnostic scans. Contrary to the general concerns about the National Health Service my experience has been that staff, while sometimes very busy, have been, almost without exception, been competent, concerned and caring. There is something of a delay in getting written results though in every worrying occasion I have had informal verbal reassurance on the spot. The delay in appointments is a real problem across the NHS generally but with a few exceptions Bedford is broadly in line with other hospitals. I am concerned, however, that it may suffer less resources because of its bigger sister hospital - Luton and Dunstable.

The NHS staff treated me with respect, care and considered my opinion every time that i was in contact with professionals.

Based on my experience, I would not hesitate in recommending family and friends to go to Bedford Hospital’s care.

I was admitted in A&E seen through triage promptly. Then had a wait which is expected but once seen complete care and attention was given to. It’s wrong to say I was spoilt but that’s how I felt all nursing care cleaners were lovely and patient with me. Hospital food. Well all I can say I do not know what people moan about it was plentiful and full of flavour well done chef.

I was in for a week being treated for sepsis. I did not feel that I was kept informed about my treatment. I had been rushed into A&E wearing only my underpants. On discharge I was sent home in a taxi I paid for at 9pm in sub zero temperatures wearing just a surgical gown & a pair of disposable pyjama bottoms. I had to walk the last 50 metres to my front door. Humiliating.

Care was very good, i do not think it could be improved. My only complaint was that towards the end of my stay was that I was suddenly moved to a different part of the ward without any explanation, it would have been nice to be forewarned!

I didn't feel I needed to worry about anything, staff were all lovely. DR Arvinte was my doctor and was great

Every experience that myself and my family have with Bedford hospital has been excellent. Sadly the only downfall is the food served during my latest stay, in late September this year. I am gluten free so I accept that it is not always easy to cater for people with allergies; however, the consensus of opinion from other patients in Tavistock ward was that the food was very poor. Such a shame.

Brilliant hospital, great care as an in patient, nothing too much bother from the staff.

I had first class care throughout my complex hip revision surgery and was treated with compassion and care by all members of staff.