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Written by a patient
25th August 2018


Recently admitted for 1 week and could not believe how dirty wet rooms/toilet area was. Shower chairs were rusty and mould grew on walls and where handrails were fitted also the floor drain was black with mould. I requested detergent wipes to be left in toilet to enable me to clean sink, toilet seat etc before use. Domestic staff were in and out, hardly cleaned anywhere except for a quick mop of floors. Medical staff washed hands and used anti bacterial gel routinely. I just could not believe how little care was given to hygiene especially as most patients immunity has been compromised by cancer treatments.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff