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Written by a patient
25th February 2018


Little support after birth, I was left to it with very little support, fortunately it was my second child so I felt okay with this and knew what I was doing, however, no-one came to check we were getting on okay/ Baby was feeding well etc. There was no breast pump equipment readily available, and I felt the staff were too busy to ask, so I formula fed (as planned) and expressed a little when I got home later that day. I was also moved from labour ward at 4am after waiting all night, and was moved into an empty bay which appeared to have been empty a long while. I was asked to pack and carry my own bags- I packed earlier in the night pre-empting the move at any time, and fortunately they fit under the Baby crib unit to be wheeled to the ward instead of me having to carry everything. The ward was very busy however the midwife knew I was keen to go home and worked quickly to organise a safe discharge. The hearing screening and paediatrician checks were also done promptly to allow for this.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Feeding baby
Encouragement feeding
Call bell