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Barts Health Dental Hospital 2016-12-16 Person 5 5 0

My first impression of the reception area was airy and clean. The receptionists were fine. I had a wait for my appointment about three quarters of an hour I think but that was expected. The nurses and the doctor were efficient, informative, attentive, polite and friendly without being too personal. I was happy that hygiene was very important. Chair and equipment sparkly clean which gave me added confidence. All my questions were answered very fully and I felt confident in the doctor taking my biopsy. I had full explanations about what was going to happen and the doctor talked me through what he was doing. I was given plenty of opportunity to ask questions. Yes a very good and pleasant experience. The information sheet was good and after following instructions from the doctor and the leaflet I found my wound healed quickly. Thank you.