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Written by a family member
8th March 2024


Was called and advised to attend in morning - came clinic shut, unable to give appointment as 14 years old to walk in walking at 16:00 { } everyone has going for a break...

Suggested improvements
Stagger breaks or inform when there will be no staff available. Could get consent from child to call parent about times when to care to department.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse
Experience