Share review of Barking Hospital
Barking Hospital
2023-10-23
Person
5
5
0
23rd October 2023
The health care person who saw me was very pleasant and informative. Explained everything clearly and answered all my questions
Suggested improvements
My only issue was with reception. When I turned up, the receptionist was asking me to confirm a lot of my personal details to identify myself. This included, my date of birth, my home address and post code and even my gp surgery name. I am happy to provide all this but she asked all these questions well within earshot of other patients who were sitting very nearby. I did not appreciate having to verbally answer her and make my personal information audible to strangers. To improve this, please allow patients to fill a form rather than verbal questioning.