Share review of Amersham Hospital

Amersham Hospital 2022-10-13 Person 1 5 0

I had appt for a small problem on my back, and was greeted by a dour faced receptionist.The doctor and nurse were excellent, a appt was made for removal of problem on my back, which was subsequently changed to 25th oct at 11.45.On the 13th oct I was sent a email saying about £160.00 cost for missing appt's ( I wonder why that would be ,maybe tell the patients)...Which didn't say what it was for! but had changed to the 19th oct..I phoned the hospital to be put through to a surly lady, who when I told her about the issue"said they are doing their best",I replied that ,they weren't doing a good job at all. I was given another number to call which was multiple choice again..and then a answerphone...still waiting for a response......And you wonder why people get upset!!!!!! My patient number is My Nhs number is You cannot remonstrate with anyone because they don't answer phones You cannot email them direct because they don't give a email address