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Written by a NHS patient
15th April 2024


I had day surgery at Addenbrooke's, but stayed overnight after the surgery. All the staff that cared for me were excellent. They were polite, friendly and clearly took great pride in giving as best care as they could for their patients. I felt in excellent hands through out the surgery and my aftercare too. Initially, I did have to wait a number of hours prior to my surgery slot - this is understandable due to the often unknown time needed for each surgery, however, I think some fellow patients I spoke to struggled with the wait, so potentially documents sent to patients prior to their surgery dates could warn them that long waits may occur. In addition, it was only made clear to me I would have to stay over at the hospital once I was about to go into surgery, later in the afternoon and I wasn't able to confirm this to my family until afterwards as my personal belongings, including phone had been locked away. Nevertheless, I must stress that I felt my experience at Addenbrooke's was first rate.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe