Abingdon Community Hospital

Abingdon Community Hospital 2023-09-19 Person 5 5 0

Being so accommodating to my child’s needs

I was happy with the care/service

Abingdon Community Hospital 2023-09-19 Person 4 5 0

Everyone is so friendly and chatty.

The food could be better, seems to be same things every day.

Abingdon Community Hospital 2023-09-19 Person 4 5 0

I am happy and content here the staff are all like one happy family. It’s like my second home.

More staff- tends to be short staffed quite often.

Abingdon Community Hospital 2023-09-19 Person 3 5 0

Everything. I enjoy the therapy groups. Majority of staff are friendly.

Since being at OSRU I have moved beds a few times and had to be isolated this made me feel very lonely.

Abingdon Community Hospital 2023-09-19 Person 4 5 0

The staff have good communication. I enjoyed going outside, the food is marvellous.

Laundry service available as no family to do this for me.

Abingdon Community Hospital 2023-09-19 Person 2 5 0

I really enjoy the food. I enjoy being in a side room. The staff are good company especially in the evenings when things quieten down.

Definitely more feedback regarding process towards discharge as I feel I’m stuck I’m limbo. I have to press the bell to transfer into the bed where as I would like to work towards doing this independently this is a big goal of mine. I would like more sessions focussed on this.

Abingdon Community Hospital 2023-09-17 Person 5 5 0

Julie treated me quickly, kindly, and professionally. The wait time was minimal and she was very helpful with specific suggestions about how to treat my injury.

Nothing! It was top notch.

Abingdon Community Hospital 2023-09-16 Person 1 5 0

not much was good about this visit

shaving been approximately the 4/5 patient to enter the unit (queued up at the doors prior to opening) and saying we were told to come by NHS 111 and the unit confirming they had our details. we waited 3.5hours. once we saw the nurse who didn’t appear to have the history that NHS111 was given. she asked basic questions about what had happened (she asked less information than NHS111 had) the answers (patient information) we’re written on a scrap of paper folder paper that was then stuffed into a pocket. not rudely telling my stressed wife that the nurse would “I will only talk to the patient please” when my wife tried to assist by clarify points i couldn’t quite remember. she also didn’t have any of the information passed to 111 who had referred us the the MIU. she failed to ask about any swellings, nose bleeds or headaches. or if anything had changed since speaking to 111 the night previously. the nurse also had a rude and rough bedside manner, i repeated said ouch as the nurse roughly handled my injury. and didn’t seem to inspect the wound of extent of bruising relying on visually looking at it. she did not ask me if i had any tenderness, or if my eyes or head hurt. the nurse also was unable to use the medical equipment with roughly shoving into my nose and causing pain and on one side completely missed inserting it. she had to ask a more experienced staff member to do this who proceed to correctly use the equipment and looked up my nose without causing pain. we were then told that they didn’t do facial x rays despite nhs 111 implying that might needed. we were given basic information on nose fractures and no real advice on what to do if the laceration reopened and bled dispute letting them know that the plaster was the 4/5 that had been applied.

Abingdon Community Hospital 2023-09-15 Person 5 5 0

If possible to decrease the waiting time. 2.5 hours is just too long when you are injured and the patient waiting has dementia. I am filling this form for the patient

Abingdon Community Hospital 2023-09-15 Person 5 5 0

Everything

Couldn’t