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20th August 2023


Everything. There’s occasions at times it can be let down.

Suggested improvements
The food isn’t the best, we had Lancashire hotpot today and the meat was very fatty. I don’t usually leave food but I’ve been having too. Staff have been very comforting when I’m upset as I’m a sensitive person. Staff sometimes leave for a long period of time. It can be quite daunting at times if something couldn’t wrong.

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience