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14th February 2024


The food has been magnificent, the staff have been wonderful even at night they don’t hesitate to help always there when you need something

Suggested improvements
There has been some miscommunication about visiting hours and children being allowed on the ward so it would be good to have some clear information about the rules so there is no confusing. When I was first admitted we were told the wrong visiting times , then my grandson has been visiting for a few weeks now and then at the weekend he came to visit and was rudely told he couldn’t visit which caused us all including my young grandson to be upset.

Dignity/Respect
Involvement
Information
Staff
Experience