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20th September 2023


Professionalism and compassion

Suggested improvements
Perhaps a system of issuing queue tickets. This would give patients a clearer idea of how long their wait will be. This would help with general anxiety and also when deciding if it is appropriate to buy further car parking tickets, get some food or drink or take a toilet break.

Listened to
Involved
Communication
Staff
Waiting time
Information
Contact Information
FFT Experience