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Written by a patient
13th November 2018


Ordered repeat prescription online 2 weeks before medication ran out. Was advised by receptionist,when phoning to enquire if ready to collect, that it hasn’t been ordered as ordered too far in advance! Wanted to give feedback but was advised to put complaint in writing, which I won’t do as wasting Nhs time. Should be something on your website advising not able to order in advance

Recommend
Involvement
Cleanliness
Staff
Appointment