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Written by a patient
22nd December 2014


It is useful to have a text message reminding one of booked appointments, but it is extremely annoying to be sent a spam text after every visit to the surgery asking for feedback via this site. I have already mentioned at reception that I would like to opt out of receiving these automatic invitations to comment. I would suggest that normal routine contact should not require comment, and direct contact with the practice manager would be a better way of registering concerns, if and when these arise.

Recommend
Rating not given.
Involvement
Cleanliness
Staff
Appointment