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Written by a patient
11th December 2014


It is impossible to get an answer on the telephone to this surgery. I have written twice before as a result of poor experiences but no action has been taken. I have tried 3 times today, each time holding for in excess of 7 minutes but still no response, simply not good enough!. The poor web booking and automated telephone booking only serve to make this problem worse. This lack of customer care needs urgent attemntion.

Recommend
Involvement
Cleanliness
Staff
Appointment