West Calder Medical Practice

Written by a patient

I am very pleased with the staff at west-Calder practise the receptionist very understanding as I find it hard talking on phone they will try get you appointment as soon as possible .considering there are not enough doctors I was given appointment quite promptly great medical center

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Appointment

Written by a patient

I have been a patient at West Calder Medical Practice since moving to Livingston in 2013. As there were no spaces at the local GP Practice, we were referred and accepted by West Calder. I have built an excellent relationship with staff at West Calder, particularly after diagnosis of a Primary Brain Tumour. I cannot fault the care and treatment I received. I have found all the staff very helpful from Nurses/Receptionists/Medical Secretaries and GPs. I would single out Dr McIntyre for particular mention as he was the GP who I have seen most regularly recently. He never made me feel I was taking up too much time, he fully involving me in discussions about my treatment and always listened intently understanding my anxiety and fears. I no doubt took more than the allotted time - eating in to his lunch time or leaving time - but he never complained. In my opinion, West Calder provides a first class service and should be commended for this. I cannot compare it with other surgeries but would be surprised if there is a better one in Scotland for its all round care and treatment of its patients.

Recommend

Involvement

Cleanliness

Staff

Appointment