Reviews
Miss S Sheils was excellent.
Thank you for your positive feedback. We try our very best to give all of our patients the time and best care that we can whenever possible. The practice works closely with our Patient Participation Group to develop and improve our services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice services. Did you know you have book appointments online, order repeat medication and view your medical records on line. To register for this service, please ask a member of the reception services team or visit the practice website for further information.
The whole ambiance of the place. The front office staff and Dr Hand on the medical side - He's very keen and explains what is wrong with the and steps to alleviate this.
Thank you for your positive feedback and comments. We try our very best to give all of our patients the time and best care that we can whenever possible.
From receptionists helpful.
Phone call from doctor very caring and getting me appointment to see doctor on Monday morning.
Dr Bhalla listening to my problems and was given medication X-ray form and to make sure everything is Ok.
Thank you for your feedback and positive comments. We do try our very best to give all of our patients the time and best care that we can whenever possible.
Ridiculous that to book an appointment today 22/8/17 the first appointment I can get is 13th Sept.
Left the surgery rang up and could then have an appt next week.
Thank you for your feedback and comments. At the point of any communication with the patient, the staff share the up to date information regarding appointments. However, such information is subject to change at any one time for various reasons, the most common being cancellation of appointments. We do sympathise with our patient's fustrations, and work closely with our Patient Participation Group to develop and improve services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice. The practice is part of the Extended Access to Primary Care within South Tyneside. Please visit www.healthcollaboration.co.uk for more information regarding this new service.
Friendliness.
Professionalism.
Felt welcome.
Thank you for your positive feedback. We try our very best to give all of our patient the time and best care that we can whenever possible.
Resources
Short link to review Wawn Street Surgery: http://iwgc.net/ecblq