Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Wawn Street Surgery
2016-03-10
Person
4
5
0
10th March 2016
Lovely staff.
19th March 2016
Response from Wawn Street Surgery
Thank you for your posirive feedback. We do try our very best to give all of our patients the time and best care that we can whenever possible.
Wawn Street Surgery
2016-03-10
Person
2
5
0
10th March 2016
An appointment was needed to remove stitches after surgery - 10 days was the time limit given by hospital. There was no appointment until 14 days after the reason given the practice now has only one nurse!
Getting an appointment with a doctor of your choice is becoming more difficult as they do not seem to open their diary, you then have to check on time or phone each day.
In my opinion this surgery has gone down hill in the last couple of years.
The reception and waiting area is less than warm and welcoming. Doctors seem to change on a regular basis. I didn't require treatment.
I am here to help my husband.
19th March 2016
Response from Wawn Street Surgery
Thank you for your comments. We are sorry that the practice did not meet your expectations of the service. We have sadly seen the parting of several GPs and a Practice Nurse over a short period of time but have continued to provide the same level of GP appointments through the engagement of qualified sessional GPs. Doctors also have outside committments, holidays and training courses to attend. We would like to assure you that we always aim to provde a high standard of service to our patients. We would like to inform you that our Health Care Assistants are currently being trained to remove sutures/clips.
Wawn Street Surgery
2016-03-10
Person
5
5
0
10th March 2016
Very friendly and helpful staff. Comfortable surrounding.
19th March 2016
Response from Wawn Street Surgery
Thank you for writing a postive review on the practice. We try our very best to give all of our patients the time and best care that we can whenever possible.
Wawn Street Surgery
2016-03-10
Person
4
5
0
10th March 2016
Everything was fine.
Happy staff.
Polite.
19th March 2016
Response from Wawn Street Surgery
Thank you for your positive review of the practice. We try our very best to give all of our patients the time and best care that we can whenever possible.
Wawn Street Surgery
2016-03-04
Person
4
5
0
Written by a patient
Written by a patient 4th March 2016
Not easy to get a reply by phone as always told "you are in a queue"
Internet response really good, easy to use and all appointments clearly visible.
11th March 2016
Response from Wawn Street Surgery
Thank you for your positive feedback on the patient access online service. We do try our very best to give all of our patients the time and best care than we can whenever possible.
Resources
Short link to review Wawn Street Surgery: http://iwgc.net/ecblq