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25th January 2017


Getting through on the phone.

3rd February 2017
Response from Wawn Street Surgery

Thank you for your positive feedback and comment. We try our very best to give all of our patients the time and best care that we can whenever possible. We have recently carried out an audit of the telephone system which is displayed in the reception waiting room and on the practice website. We work closely with our Patient Participation Group to develop and improve services where appropriate. Our PPG welcomes new members and we could encourage our patients to play an active role in the future development of their practice services. We would like to assure you that we always aim to provide a high standard of service to our patients.

Recommend
Involvement
Cleanliness
Staff
Appointment