Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Wawn Street Surgery
2018-12-22
Person
5
5
0
22nd December 2018
The practice is very clean and tidy and all the staff and doctors are very friendly and caring. The doctors give me the best care and well being for my ongoing health issues. Sooner appointments are always appreciated by patients that are not well.
1st March 2019
Response from Wawn Street Surgery
Thank you for taking the time to provide the practice with feedback and your positive comments. We try our very best to give all of our patients the time and best care that we can whenever possible. We sympathise with our patients' fustrations and work closely with our Patient Participation Group to develop and improve services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice.
Wawn Street Surgery
2018-12-22
Person
1
5
0
22nd December 2018
Had a 9 am appointment. Arrived on time. It was announced GO running 20 minutes late but during my time in waiting room along with the other patient, no one came in or out of a Gp room. We witnessed a patient arrive to be told GP rang in sick so next available appointment 20.12.2018 - 3 weeks wait. What is this all about?
1st March 2019
Response from Wawn Street Surgery
Thank you for taking the time to provide the practice with feedback. Unfortunately we are unable to comment/reply to this feedback as we would need further information in order to be able to do so. If you would like to contact the Reception Manager or Practice Manager directly with your concerns, we would be happy to discuss this matter further with you.
Wawn Street Surgery
2018-07-04
Person
3
5
0
4th July 2018
Doctor fab. No problems at all but appointment system is a shambles. Waited 3 weeks!
20th July 2018
Response from Wawn Street Surgery
Thank you for your feedback. We are sorry that the practice did not meet your expectations of the service. We sympathise with our patients' fustrations, and work closely with our Patient Participation Group to develop and improve services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice services.
Wawn Street Surgery
2018-04-04
Person
4
5
0
4th April 2018
Thanks for Dr. Bhalla and all in the practice for the care and consideration to my family over the years.
13th April 2018
Response from Wawn Street Surgery
Thank you for your positive feedback and comment. We try our very best to give all of our patients the time and best care that we can whenever possible.
Wawn Street Surgery
2018-04-04
Person
4
5
0
4th April 2018
Just a short note to let you know we have moved house and are now living near to our grandchildren, so it's with sadness we are now leaving your practice.
My wife and I would like to thank you and your staff for looking after us so well over the last 23 years.
We have great service from all concerned and hope we get as good treatment at our new surgery.
The NHS is just the best and hopefully we can soon get it back on track.
The dedication from you all who work there is second to none.
May it long continue.
13th April 2018
Response from Wawn Street Surgery
Thank you for your positive feedback and comments. We try our very best to give all of our patients the time and best care that we can whenever possible. Enjoy spending time with your grandchildren.
Resources
Short link to review Wawn Street Surgery: http://iwgc.net/ecblq