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University Of Sussex Health Centre
2015-06-22
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Written by a patient
Written by a patient 22nd June 2015
I'm finding dealing with the surgery extremely stressful. More than half the time promised phone calls are not made, leaving me to chase for information or prescriptions. Currently I'm again trying to call to ask whether mt prescription has been sent as promised, which is no critical as I will run out tonight. But the phones are still on the out of hours message 45 minutes after the surgery is supposed to open!
23rd June 2015
Response from University Of Sussex Health Centre
Thank you for your feedback. We take your comments seriously and strive to provide the best care we can at all times. If you would like to discuss anything further with the Practice Manager, please do not hesitate to email as – admin.unimed@nhs.net and mark it for the attention of the Practice Manager.