Reviews
I have lived in Peterborough for several years and this surgery has declined into an unusable service. The receptionist is horrible, rude and will run you off the phone. You struggle to get an appointment and the phone just rings and rings.
I phoned yesterday 26/1 took about twenty minutes to get through, which I thought was good , the receptionist was lovely on the phone, got appointment within half hour , we didn't wait too long to see gp who was so lovely , he said he was helping out so not one off our permanent doctors, he was great with my daughter who's ten , talked her through what was wrong and what she needed to do ,thank you
Really poor service I have called and called you never get an appointment when you get through your met by very rude receptionists how can this continue something must be done about it
My 91 year old father has been told by his his surgery to make an appointment to discuss his recent blood test results with his doctor. I have been on the phone for 2 days solid but cannot even get in the queue! What is it coming to when they worry an old man like this !
Can’t get an appointment, when you finally get through very unhelpful rude staff, have had ongoing medical problems and they just say no more to do. Changed doctors and within 2 hours an appointment and totally different kind caring doctors. Smear test 2 years overdue as can’t get an appointment
Actually failing as a surgery
Resources
Short link to review Thomas Walker Surgery: http://iwgc.net/ecgsi