The Wall House Surgery

The Wall House Surgery 2017-11-04 Person 4 5 0

Just continue like that. The service was excellent. Nothing to complain. Hope to see soon this doctor.

The Wall House Surgery 2017-11-04 Person 4 5 0

All previous medication and symptoms discussed thoroughly. Prescribed new medication and referral to a consultant. Excellent manner, professionalism and gave confidence that a definite answer will be found.

The Wall House Surgery 2017-10-10 Person 1 5 0

As a patient with a hearing aid and a requirement for long term medication for another condition that can't be dispensed on repeat prescription, I asked the Practice to notify me by email when my prescriptions were ready to collect as this seemed like a reasonable adjustment. The practice has insisted that I call the switchboard instead which is difficult and inconvenient, requiring several calls with call waiting times averaging about 20 minutes - not to mention expensive! I find it surprising and disappointing that a GP surgery is not prepared to make reasonable adjustments for patients with special requirements and / or disabilities.

The Wall House Surgery 2017-09-27 Person 2 5 0

Given wrong appointment. When it was made clear that I needed to see a GP.

The Wall House Surgery 2017-09-27 Person 5 5 0

Staff polite, service always good. Waiting time for an appointment is a long time if its non urgent.