The Wall House Surgery

The Wall House Surgery 2016-06-05 Person 2 5 0

Just extremely good.

The Wall House Surgery 2016-06-05 Person 5 5 0

Very nice staff.

The Wall House Surgery 2016-06-05 Person 4 5 0

-Genuine consideration of my initial phone call. -Triage and appointment considerate and helpful. -Felt listened too and anxieties addressed reassurance. -Confidence given in uncertain diagnosis without too much extra unnecessary information(not all possibilities given - much goodness!) -"Better by far than Dr Google!"

The Wall House Surgery 2016-05-23 Person 4 5 0

Receptionist friendly and efficient on phone when making an appointment. My only gripe would be the nearly 3 week wait for an appointment but I understand this is an on going issue. I had to wait over 30 minutes for my appointment which was a little frustrating. Doctor was friendly, introduced himself and explained what he was going to do, what he was doing and next steps.

The Wall House Surgery 2016-05-12 Person 1 5 0

So after not being able to get an appointment for my 6yr old with out having to speak to a doctor over the hone at their convenience. Then not being able to get a double appt I am currently sitting in the waiting room with two poorly children one 7months old they are running so far 55mins late. The receptionist offered no apology just take it up with the he doctor - disgraceful And the baby change is disgusting with stains over it