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The Wall House Surgery 2016-07-19 Person 4 5 0

I've been with the Wall House Surgery for 7 years and usually had a very good experience there. One of my children has quite complex medical needs and Dr Kerr (who we usually see) is always brilliant with him and has sorted out several referrals to other specialists for him. It can take a while to get a routine appointment (although I like the fact you can book these online to pick the GP and time that suits us best) and in the past I've found appointments are often running late. However, on the only occasion when my son needed to be seen fairly urgently, we were told to come to the surgery straight away and were seen immediately by Lucy, the children's nurse practitioner. Lucy was great at putting my son at ease and assessing his condition, and arranged for him to be transferred by ambulance to the hospital for further assessment. All in all, I found her to be very efficient and caring.