Share review of The Wall House Surgery
The Wall House Surgery
2016-09-02
Person
2
5
0
Written by a patient
2nd September 2016
i called the surgery today and encountered a very angry receptionist who shouted down the phone to me when I provided my DOB details. When I asked if she was ok she continued to shout and stated 'it had been a busy day' and then talked over when I requested details of a recent appointment ending with her putting the phone down abruptly. I have never encountered such a rudeness in the entire time I have been at this surgery(10 years) and was shocked at the manner in which this receptionist treated me and I assume other patients today. I will not be calling again.