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30th April 2021


You wait nearly two hours on hold day after day to be told there are no appointments left , call again tomorrow. The staff are unhelpful and dismissive.

Suggested improvements
Actually help patients by giving pre booked appointments when they have been requested to make an appointment by GP . Change your phone system which is much worse than the prior phone systems causing patients to be on hold for 2 hours is ridiculous and expensive especially when your not given help or an appointment at the end of it and told to call again the next day .

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment