Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Ilchester Surgery
2016-11-11
Person
5
5
0
11th November 2016
The efficiency and consideration.
The Ilchester Surgery
2016-11-11
Person
4
5
0
11th November 2016
Easy to book appointment.
Staff friendly and helpful.
The Ilchester Surgery
2016-11-11
Person
3
5
0
11th November 2016
It would be helpful to have continuity to be able to see a doctor that you are able to build a relationship, rather than seeing a different one each time.
The Ilchester Surgery
2016-11-09
Person
1
5
0
Written by a patient
Written by a patient 9th November 2016
Never sure if there is going to be a DR on duty that's if you can get pass certain receptionists. When you do get to see the DR got told couldn't have something recommended by consultant or asked to find out at pharmacy if item is available on prescription.
Best receptionist is Kirsty, she gets all the mistakes corrected, but as for the rest to the team well they leave a lot to be desired.
Need to have a regular DR and customer service needs to be improved.
The Ilchester Surgery
2016-10-27
Person
5
5
0
27th October 2016
I have always been referred to a specialist if needed.
Always easy to get an appointment and book in advance if need be.
Cannot think of any areas for improvement as Leicester is far better than any other surgeries I have belonged to. Well done and and thank you.