The Glebe Surgery

The Glebe Surgery 2024-08-11 Person 4 5 0

The delay in answering the phone was not excessive and the sppointment was arranged very quickly.

Everything was great.

The Glebe Surgery 2024-08-07 Person 5 5 0

Managing my issues well

None really all my appoint on line or in person have been good

The Glebe Surgery 2024-08-07 Person 4 5 0

It’s expected because when I booked it was Monday but I was 24th in the queue so I rang back in half an hour then I was 17th. So I rang back after my work meeting 9.30am ish and was 4th in the queue so could hold.

When I got there to check in the auto system wasn’t working and then there was a receptionist working at the desk but there was a sign that basically said talk to the person to my left, well that receptionist was with an ansty/ rude patient complaining loudly and there was a queue of 7 of us and the other lady could have opened her desk to help. Instead we waited just over 10 minutes and the elderly gentleman in front of me was struggling to stand that long and a lady with a baby decided to leave.

The Glebe Surgery 2024-08-07 Person 5 5 0

I just had appointment and was brilliant service,receptionist was very helpful, thank you so much ❤

I think you doing very well I am very thankful ❤

The Glebe Surgery 2024-08-07 Person 4 5 0

Really lovely pharmacist, very informative and gave me all of the information to make a decision. Only reason for 3 stars on ease of appointment is that I was booking an appointment for my son and the was no face to face availability for 5 weeks.

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