the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,666 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 57 of 533
 
17th August 2024


Very convenient appointment , seen very promptly on arrival. Excellent nurse expertly took blood samples.

Suggested improvements
All OK thank you

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th August 2024


I waited 40 minutes for the phone to be answered - I was no. 20 in the queue - in order to make a (telephone) appointment to speak to the doctor. The receptionist was very helpful and understanding. The GP was also very helpful and understanding. The main problem is getting through to the surgery in the first place. I am a carer for my husband and it's not necessarily convenient to have to wait on the phone for 40 minutes before it's answered!

Suggested improvements
Why can't appointments be made at ANY time of the day??? Why only between 8:30-10 am? / 11am? Why not have more receptionists taking calls between those times?

Experience
Involvement
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Rating not given.
Staff
Appointment
 
17th August 2024


Very satisfied

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
17th August 2024


Consistently great surgery, helpful support staff and experienced wise doctors.

Suggested improvements
I can’t think of anything you could have done better

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th August 2024


The whole process was efficient and relatively fast.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
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Appointment
 
 

Page 57 of 533

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq