the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,648 reviews

Reviews

Recommend
Involvement
Cleanliness
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Page 529 of 530
 
12th August 2023


Sometimes there is a long wait in the call queue, it has been fifty minutes to be answered.

Suggested improvements
None. No

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th August 2023


I have always had a really good experience at the Glebe

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th August 2023


Getting an appointment can be challenging. Often you are in a queue and this can be very time consuming especially if you are number 25. Making a face to face appointment with a doctor can be extremely difficult. Video/ FaceTime appointments are really not helpful in many cases. Patients seek the reassurance that comes from a face to face appointment. A GP can gauge so much more when meeting a patient face to face for example their posture, their appearance, their skin colour, their attitude , their breathing, their cleanliness etc. The list is endless. I do not believe a GP can make a make a complete and comprehensive assessment of a patient via a video call. We all understand the reason for this being introduced during Covid but that time has now passed and I like many others feel face to face appointments should be the norm again. Dave Padwick.

Suggested improvements
See above.

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th August 2023


It was a PSA a blood test. Simple quick and straightforward

Suggested improvements
It was very good. Nothing more or better was needed

Experience
Involvement
Cleanliness
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Appointment
 
17th June 2023


I have been a patient of the Glebe Surgery for 5 years and have always received wonderful care. I was particularly unwell in Early 2022 and over 14 weeks had over 20 appointments, phone and face to face. Each of several issues were diagnosed and successfully treated. Most of my appointments were on the day of request. I have only praise for all the people who work at this practice!

Suggested improvements
I personal could not have been treated better!

5th July 2023
Response from The Glebe Surgery

Thank you very much for your lovely feedback, it is very much appreciated. Practice Manager

Experience
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Page 529 of 530

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq