Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-08-19
Person
5
5
0
19th August 2023
Really kind staff who seem happy in their work. Personable and remembered us from our last visit. Kind and empathetic.
Suggested improvements
No.
The Glebe Surgery
2023-08-19
Person
5
5
0
19th August 2023
Quick friendly and efficient service
Suggested improvements
Xxxxx
The Glebe Surgery
2023-08-19
Person
5
5
0
19th August 2023
Professional and polite
Suggested improvements
Nothing
The Glebe Surgery
2023-08-19
Person
4
5
0
19th August 2023
It is easy to get an appointment if you go to the surgery and speak to receptionist. But past experience of the telephone system since the move to the new surgery has been very bad.
Suggested improvements
Doctors, nurses, receptionists are all very good, no improvement necessary
23rd August 2023
Response from The Glebe Surgery
Thank you for your feedback. We are very sorry for your experience with our phone lines and can certainly understand how frustrating it must be. We are aware of this problem and are working diligently with the company that operates our phone system to get this resolved as soon as possible. We are also going to be moving to a new system in the near future which will hopefully provide a better experience for all our patients.
The Glebe Surgery
2023-08-19
Person
5
5
0
19th August 2023
Everything was very well organised, a quick and pleasant experience with very friendly staff.
Suggested improvements
Nothing, it was excellent.
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq