Reviews
Attended The Glebe Surgery for annual flu vaccination. Online booking system was easy to follow. Upon arrival, was directed to the main entrance. Staff were friendly and helpful. Because of the pre-appointment system only had to wait a short time.
Very happy with the service.
Efficient, kind cheerful helpful, I have a problem just standing and the nurses found me a chair whilst queuing (not for long)
Had flu vaccine. Very well organised.l
I was invited to have my flu jab on Saturday, everything was carried out efficiently. Everyone was friendly and knew their role.
When ringing you get through and you always seem to be high in the number queue. I try to leave it till late to ring. Then after waiting for ever you get to number one and wait a long time then get cut off !!!
Thank you for your feedback, and I am sorry that you have experienced these problems. We are aware that there are currently long waits to get through to us on the phone, and that patients are being cut off. It is a long-standing issue that we have tried to resolve with our current phone company but they have been unable to locate the problem. We will be moving to a new phone system by the end of the year that should give all our patients a better experience.
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq