the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,648 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 463 of 530
 
3rd October 2023


Always a long wait on the telephone to try and make appointments. Once booked they are fine.

Suggested improvements
Sort out telephone booking.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
3rd October 2023


My Dr listened attentively, felt that she understood my concerns and was proactive in getting tests in place to investigate further.

Suggested improvements
For appointments, even telephone consultations, to be made available sooner than current wait times.

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd October 2023


Very smooth and easy

Suggested improvements
Perhaps a shorter waiting time for the doctor.

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd October 2023


Despite I had to wait over 45 minutes on a telephone cue, everything went well and the staff is really attentive

Suggested improvements
On check in the screen said to wait downstairs, instead I meant to wait upstairs. I think the system should ne updated to give better informations where to go, without having the need to ask the overworked reception staff, that they work extremely hard

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd October 2023


My continued treatment with this surgery, in all departments, has been excellent. The GP I saw yesterday, Dr. Jenkins, has been and was extremely thorough. I felt I was being really looked after and cared for. Thank you Dr. Jenkins and everyone at the Glebe

Suggested improvements
I had a few issues a few months ago with regards to the doses on my prescriptions by amended/increased.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 463 of 530

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq