Reviews
There was no rush for this appointment so a wait of 2 weeks was no problem. It’s difficult not to compare the situation now with how easy it was to get an appointment, within days, as used to be the case.
I saw the nurse for blood test & ECG on 28th Sept
she was lovely , very friendly very professional.
I have nothing but praise for her.
My Wife Ann & I had our flu jab on Sat 7th October, all went very well .
Very well organised, nothing but praise for the Glebe surgery.
Was very busy, everyone waiting in line and it kept moving. So well organised
The stewards called us in to join another line Then called in by the medical staff for my flu jab
Just a busy surgery
So for face to face had to wait a week
I was third in the queue and still had to wait 45 minutes for the phone to be answered. Absolutely disgusting customer service. I dread having to call as 45 minutes is a good wait time at this surgery, on trying previously I was 8th or 10th in the queue so at that rate looking at 2-2.5 hrs on hold !!! I was at the front of the queue waiting to be put through for 15minutes !! where were the receptionists?
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq