the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,556 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 446 of 512
 
3rd October 2023


I had an urgent problem last week after visiting my Dentist and the receptionist arranged an appointment within an hour to see my GP. She was so very helpful and immediately sorted a letter to send to Aviva, which was sent that afternoon. I saw an Oral Surgeon last night and the result was very good and said amongst other things that I have thrush. I rang the surgery this morning with no queue, unfortunately my GP not in so was told somebody would call me this morning to discuss the medication the surgeon had recommended. Within half an hour Gp rang me and agreed to arrange a prescription to collect later for the Thrush which has developed. Brilliant service. Thank you. x

Suggested improvements
Have my lovely GP there ever day.

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st October 2023


I have always been treated very well by all the team: doctors, nurses, auxiliary staff and receptionists.

Suggested improvements
The only thing I think could be improved is the music on the phone whilst in the queue. I find the present music very annoying!

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st October 2023


Check on at the reception scree so had no contact with the Receptionist Quite often there is a long long telephone queue

Suggested improvements
Got another telephone receptionist

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st October 2023


Calling does involve a lengthy queue these days. Professional polite service is still provided by all.

Suggested improvements
Couldn’t fault anything

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st October 2023


Mine was made via text and online

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
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Page 446 of 512

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq